Cooney Coil & Energy Inc, doing business as Cooney Technologies, Cooney Engineered Solutions, and Cooney Rail Systems (“Cooney Technologies”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, and share information when you interact with our websites:
We are committed to protecting your privacy. Your data will not be transferred to external organizations under any circumstances. We have implemented strict security measures to prevent unauthorized sharing or access to your information, including:
- Access controls to restrict data to authorized personnel only
- Regular security audits and monitoring
- Data encryption during storage and transmission
- Continuous staff training on data protection practices
If you have any questions about our privacy practices, please contact us directly.
1. Information We Collect
We collect the following types of personal information:
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Name, email address, phone number, company name, and job title
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Mailing address and shipping information
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Quote, order, and purchase history
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IP address and basic browser/device information
2. How We Collect Information
We collect information through:
- Contact forms and quote requests on our websites
- Newsletter sign-ups
- Trade show or event participation
- Sales team interactions (via CRM systems)
- Site tracking and email engagement via ActiveCampaign: This includes tracking when you visit our websites, open our emails, and click on links after you’ve provided your email address
3. How We Use Your Information
We use collected data to:
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Respond to inquiries, RFQs, and quote requests
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Provide order updates and service notifications
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Send marketing communications, product news, and warranty updates
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Conduct customer satisfaction surveys
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Improve our products and services
4. Sharing of Information
We may share your data with:
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Our marketing automation platform (e.g., ActiveCampaign)
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Our internal customer relationship management (CRM) system
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Authorized sales representatives or distributors for follow-up
We do not sell or rent your personal information to third parties.
5. Your Rights & Choices
You have the right to:
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Opt out of marketing communications at any time by clicking the unsubscribe link in any email
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Request that your personal data be deleted from our systems
To exercise these rights, email us at info@cooneycoil.com.
6. Cookies & Tracking
We use ActiveCampaign’s site tracking technology to monitor how known contacts interact with our websites. This allows us to better understand your interests and tailor communications accordingly. This tracking begins once you’ve submitted a form or clicked a link in an email from us.
We do not currently use cookies for anonymous visitors or display a cookie banner. If this changes, we will update this section and provide a notice.
7. Data Security
We take reasonable precautions to protect your information, including secure storage, limited access, and the use of trusted platforms for data management.
8. SMS Communications
If you provide your mobile number, we may use it to send you SMS/text messages related to:
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Order updates and shipping notifications
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Service alerts and appointment reminders
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Promotional offers, product news, and event invitations
We respect your privacy: your mobile number will never be shared or sold to third parties.
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Message frequency will vary depending on your interactions with us.
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Message and data rates may apply, depending on your mobile carrier.
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You may opt out of receiving SMS messages at any time by replying STOP to unsubscribe or HELP for assistance.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated version will be posted on our websites with a revised “Effective Date.”
10. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
Cooney Technologies
info@cooneycoil.com
Cooney Technologies (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Cooney Technologies and its divisions (Cooney Coil & Energy, Cooney Engineered Solutions, and Cooney Transit Systems) collect and use information about you when you opt in to receive SMS messages from us.
Information We Collect
When you opt in to receive SMS messages, we may collect:
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Your phone number
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Consent to send SMS messages
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Your email address
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Your basic contact information (name, company, job title)
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Your messaging history
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Information related to your inquiries, quotes, orders, shipments, or service requests
How We Collect Your Information
We may collect your information directly from you, including when you:
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Complete a form on one of our websites
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Submit a request for a quote or product information
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Register for an event, trade show, or training
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Provide your contact information to our sales team
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Interact with our website or marketing platforms
Our websites include:
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cooneytechnologies.com
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cooneycoilandenergy.com
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cooneyengineeredsolutions.com
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cooneytransitsystems.com
How We Use Your Information
We use your information to:
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Send you the SMS messages you have opted in to receive
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Provide updates related to quotes, orders, shipping status, or service requests
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Share relevant product information, training opportunities, or company updates
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Respond to customer support or technical inquiries
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Operate and improve our business operations and customer communications
Choices and Controls
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.
For additional help, reply HELP to any message.
To Whom We Disclose Your Information
We may disclose your information:
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To our affiliated divisions (Cooney Coil & Energy, Cooney Engineered Solutions, and Cooney Transit Systems)
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To third-party service providers that help us operate our CRM, marketing, messaging, and customer support systems
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To professional advisors such as accountants, legal counsel, or consultants
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In connection with a merger, acquisition, restructuring, or sale of company assets
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When required by law, regulation, or legal process
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To assert or defend legal claims
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, use, or disclosure.
Updates
We may periodically update this Privacy Policy. If material changes are made that affect how your personal information is handled, notice will be posted on the applicable website before the changes take effect.
How to Contact Us
You can reach us by texting HELP to 610-783-1136 for support.
You may also contact us directly at:
Email: info@cooneycoil.com
Phone: (610) 783-1136
Mailing Address:
Cooney Technologies
20130 Valley Forge Circle
King of Prussia, PA 19406
United States