Support & Resources

Submit your RFQ online  or email us your specs at quotes@cooneycoil.com 

We’ll follow up with you within 24-48 hours.

Lead times vary based on the product type and stock availability. We’ll confirm your estimated ship date in your Order Acknowledgment.

Coils: Varies by specification. We’ll confirm during quoting. Typical lead time: 3–6 weeks

Heat Exchangers / Tube Bundles: Depends on the manufacturer and inventory. Will confirm during quoting. Typical lead time: 6–8 weeks

Steam Specialties: Typically ships in 3–5 business days

Yes! For HVAC Coils, we offer 15-day, 10-day, and 2-day expedite options. Call us at (610) 783-1136 for pricing and availability. For steam specialties and other stocked items, same-day delivery or pickup may be available

1. Submit a Purchase Order:

• • Email your purchase order to sales@cooneycoil.com
  • Be sure to reference our quote number or attach the quote on your purchase order.

2. Include the Following:

• • Shipping Address
  • Delivery Contact (Name & Phone Number)
  • Receiving Hours
  • Special Delivery Instructions (e.g., liftgate requirement, appointment scheduling, restricted access)

While we do accept verbal orders, we highly recommend submitting a hard copy of the purchase order. This helps prevent errors and ensures accurate and timely shipping.

3. Once your PO is received

• • You’ll get a thank-you email confirming we have received your PO.
  • We’ll follow up with an Order Acknowledgment when an estimated ship date becomes available, including your estimated ship date and full sales order acknowledgement.
  • When your order ships, you’ll receive tracking details, carrier info, and an invoice.

To apply for Net 30 terms, fill out our Customer Credit Application. Our team will:

1. Run a Credit Check
2. If needed, request trade references to confirm payment history

📌 If credit history can’t be verified, prepayment may be required.

• Net 30, if approved, you must fill out  a credit application
• Orders over $1,000 require a down payment or prepayment

You can pay in the following ways:

• ACH transfer
• Check (mailing address on invoice)
• Credit Card (4% surcharge applies – let us know at the time of purchase)

Reach out to Bezzy Inoc, bezzy@cooneycoil.com with any payment questions.

Lead times vary based on the product type and stock availability. We’ll confirm your estimated ship date in your Order Acknowledgment. 

Coils: Varies by specification. We’ll confirm during quoting. Typical lead time: 3–6 weeks

Heat Exchangers / Tube Bundles: Depends on the manufacturer and inventory. Will confirm during quoting. Typical lead time: 6–8 weeks

Steam Specialties: Typically ships in 3–5 business days

Visit our Resources Page for manuals, warranty info, and other helpful documents.

Let us know right away. Email sales@cooneycoil.com with:

• Order number
• Photos (if applicable)
• Description of the issue

We’ll work with you to make it right.

You can find more detailed information in our freight receiving guide here.