Privacy Policy

Cooney Coil & Energy Inc, doing business as Cooney Technologies, Cooney Engineered Solutions, and Cooney Rail Systems (“Cooney Technologies”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy describes how we collect, use, and share information when you interact with our websites:

1. Information We Collect

We collect the following types of personal information:

  • Name, email address, phone number, company name, and job title

  • Mailing address and shipping information

  • Quote, order, and purchase history

  • IP address and basic browser/device information

2. How We Collect Information

We collect information through:

  • Contact forms and quote requests on our websites
  • Newsletter sign-ups
  • Trade show or event participation
  • Sales team interactions (via CRM systems)
  • Site tracking and email engagement via ActiveCampaign: This includes tracking when you visit our websites, open our emails, and click on links after you’ve provided your email address

3. How We Use Your Information

We use collected data to:

  • Respond to inquiries, RFQs, and quote requests

  • Provide order updates and service notifications

  • Send marketing communications, product news, and warranty updates

  • Conduct customer satisfaction surveys

  • Improve our products and services

4. Sharing of Information

We may share your data with:

  • Our marketing automation platform (e.g., ActiveCampaign)

  • Our internal customer relationship management (CRM) system

  • Authorized sales representatives or distributors for follow-up
    We do not sell or rent your personal information to third parties.

5. Your Rights & Choices

You have the right to:

  • Opt out of marketing communications at any time by clicking the unsubscribe link in any email

  • Request that your personal data be deleted from our systems
    To exercise these rights, email us at info@cooneycoil.com.

6. Cookies & Tracking

We use ActiveCampaign’s site tracking technology to monitor how known contacts interact with our websites. This allows us to better understand your interests and tailor communications accordingly. This tracking begins once you’ve submitted a form or clicked a link in an email from us.

We do not currently use cookies for anonymous visitors or display a cookie banner. If this changes, we will update this section and provide a notice.

7. Data Security

We take reasonable precautions to protect your information, including secure storage, limited access, and the use of trusted platforms for data management.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated version will be posted on our websites with a revised “Effective Date.”

9. Contact Us

If you have any questions about this policy or your personal data, please contact us at:

Cooney Technologies
info@cooneycoil.com